Privacy Policy

Privacy Policy for Balanced Home Apothecary
Last updated: May 1, 2024

At Balanced Home Apothecary, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Personal Information: Your name, email address, mailing address, payment details, and other information you provide when placing an order or signing up for our newsletter.

  • Device Information: Like many websites, we use cookies and analytics tools to collect data about your browser, IP address, time zone, and how you use our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your order or inquiry

  • Send updates, promotions, or newsletters (only if you’ve opted in)

  • Improve and personalize your website experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with third-party services we use to operate our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Email marketing platforms (e.g., Mailchimp, Flodesk)

  • Shipping carriers (e.g., USPS, UPS)

  • Analytics tools (e.g., Google Analytics)

These third parties are only provided the information necessary to perform their services and are not allowed to use your information for their own purposes.

4. Cookies and Tracking

We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to disable cookies, but some site features may not function properly without them.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications at any time (just click “unsubscribe” at the bottom of any email)

To exercise these rights, please contact us using the information below.

6. Data Security

We take reasonable steps to protect your information and ensure it is treated securely. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Balanced Home Apothecary
Missouri 
Contact us via our customer service forum.